Check Tech Support Export

The following scenario shows how to export a tech-support file from the device when needed. The path to export can be chosen by the user.

Test Tech Support Export Command

Description

In this first test case, we will export a tech-support file to the default path.

Scenario

Step 1: Run command tech-support export at DUT0 and expect this output:

Show output
Tech-support export operation completed successfully
Exported file stored at: running://support/TechSupport_20241007_094432.ots

Test Tech Support Custom Export Command

Description

In the second test case, we will export a tech-support file to a custom path.

Scenario

Step 1: Set the following configuration in DUT0:

set interfaces ethernet eth0 address 10.215.168.64/24
set service ssh
set system login user admin authentication encrypted-password '$6$GSjsCj8gHLv$/VcqU6FLi6CT2Oxn0MJQ2C2tqnRDrYKNF8HIYWJp68nvXvPdFccDsT04.WtigUONbKYrgKg8d6rEs8PjljMkH0'

Step 2: Run command tech-support export running://support at DUT0 and expect this output:

Show output
Tech-support export operation completed successfully
Exported file stored at: running://support/TechSupport_20241007_094443.ots

Step 3: Run command system coredump show at DUT0 and expect this output: